NHT’s commitment to excellent customer service starts in the communications center. Each team member will be certified as Emergency Medical Dispatchers. Record keeping and call routing begins the second the phone rings. All calls will be answered within two rings.
Our vans are equipped Motorola Digital Two-way Radios monitored and serviced by Highland Wireless, who is one of the nation’s leaders in private, mobile, and portable voice and data communications.
Our state-of-the-art equipment such as The COMS Dispatch Software enables dispatching and tracking of all our vehicles and client requests in real time to ensure safety, quality care, and first-class deployment activities.